Return Policy

Return processing may take up to 7 business days from the time your return is received, and are returns will be eligible for exchange or store credit only. Please hand-fit your product and test it for any manufacturer defect before installation. Premium (special order) products are not eligible for return. All premium product sales are final.

Returning a Defective, Damaged, or Incorrect Item

Customer should always inspect your package immediately upon receipt. If your item received is defected, damaged, incorrect, or incomplete, it must be reported to us within 24 hours of delivery to [1-888-989-0089]. If the claim is not reported within 24 hours of delivery we may refuse the return. Defective, damaged, or incorrect items are eligible for an exchange or store credit when the return has been inspected and approved. All return items must contain in its original packaging materials to qualify for inspection. No returns will be accepted for products that have already been installed or modified in any way.

Defective Items: Please provide us a full description of the problem, send us or email us a picture of the item in its defective state. Defective items will be fully inspected before an exchange or refund is issued.

Body Kit Disclaimer: Front/Rear bumpers, side skirts, fenders, lips, spoilers (above all hereby referred to as “body kit”) requires professional installation. Some body kits are made for overseas vehicles. To make the body kit fit your car, you might need slightly modification (sanding, shaving, drilling, remove bumper reinforcement, etc.) Please have a professional pre-fit the body kit before it is installed, painted or modified in any way. However, in the event that a body kit does not fit or is defective upon installation, we require the following to issue a return. The phone number and address of the body shop where the body kit was installed, a letter with letterhead from the body shop that describe the installation problem in detail. Please note that body kits that have been painted or modified in any way cannot be returned.

Damaged Items: Please describe in detail the condition of the item and packaging. Send us or email a picture that shows the damaged condition of the item and/or packaging. Damaged items will be fully inspected before an exchange or refund is issued. All return items must contain in its original packaging materials in the condition you received them to qualify for inspection by us, or in case an inspection by a shipping carrier is required.

Incorrect Items: Send us or email us a picture of the item(s) or provide the UPC code and product identification label on the outside of the box. This way we can verify which item was shipped to your address. Incorrect items will also be fully inspected before an exchange or store credit is issued.

Returning an Item in New Condition

If the item you received is not defective, damaged, or incorrect, you may return it within 7 days after delivery. A one-time restocking fee of 15% will be applied to all returned products. Returned products are eligible for an exchange or refund only. Please note that shipping and handling fees are non-refundable.

When a return is needed, we recommend that you ship and insure your package using a traceable carrier that can provide you with tracking information and delivery confirmation.

Topgearautoparts is not responsible for returned items that are lost or damaged in transit. Customers are responsible for all postage and handling costs both to and from our warehouse. At our discretion and in certain returns related to damaged, defective, or incorrect items.

The Topgearautoparts return policy should serve as a customer guide to our return process. Should a customer abuse any part of the return policy, Topgearautoparts will use the full extent of the law to recover any damages that result from the incident(s) occurred.